PRIVACY POLICY

Pimcy BV, located Spoorlaan 334, 5038 CC Tilburg, the Netherlands (KVK 69949611) hereinafter referred to as Pimcy, is responsible for the processing of personal data as shown in this privacy statement.

We consider everyone's privacy very important and therefore handle the personal data you share with us with care. In this privacy statement we would like to explain how we do that. If you have any questions about this, let us know and we'll help you out! You can reach us via [email protected] Our website address is: https://www.pimcy.nl.

The privacy policy applies to all Pimcy services. By using this website and our services, you agree to accept the privacy policy.

Pimcy respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially.

Use our services

When you register for or use one of our services, we ask you to provide personal data. These data are used to perform the service, to send you a newsletter, to enable a download and for our financial administration. We process your personal data because you use our services and / or because you provide this information to us yourself.

Below you will find an overview of the personal data that we may process, depending on the product or service that you purchase:

• First and last name
• Company details (such as company name, addresses, Chamber of Commerce number, contact persons)
• Phone number
• Email
• Domain name
• IP address
• Location
• Information about your activities on our website
• Other personal data that you actively provide in correspondence, conversations and telephone contact.

The data is stored on secure servers of third parties (Google, Microsoft, Hostnet, Mailchimp, Moneybird)

Communication

When you send us e-mail or other messages, we may save those messages. Sometimes we ask for personal information that is relevant to the situation in question. This makes it possible to process questions and answer requests. The data is stored on secure servers of a third party.

Cookies

We collect data for research in order to understand our customers so that we can tailor our services. Better insight

This website uses "cookies" (text files placed on your computer) to help analyze the website and see how visitors use the site anonymously. The information generated by the cookies about your use of the website can be transferred to secure servers of a third party involved, Google. We use this information to keep track of how you use the website, to compile reports on website activity and to offer other services related to website activity and internet usage.

Embedded Content From Other Websites

Messages on this site may contain embedded (embedded) content (e.g. videos, images, messages, etc.). Embedded content from other websites behaves exactly the same as if the visitor had visited this other website. These websites may collect data about you, use cookies, embed additional third party tracking and monitor your interaction with this embedded content, including the interaction with embedded content if you have an account and are logged in to that website.

Purposes

We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your consent in advance.

We process personal data for the following purposes:

• To process your registration and / or request after you have submitted a form on our site.
• To be able to call or email you if this is necessary to perform the service you have purchased.
• To deliver goods and services that you have purchased.
• To inform you about (changes to) our services and products that you have previously purchased. You can always unsubscribe from this via a link in the email.
• To send the newsletters and mailings you have signed up for.
• To create an account for you after registering yourself.
• To tailor our range of products and services to your preferences based on your surfing behavior. We only do this with your permission.
• To be able to send you an invoice for the purchased products and / or services.

Third parties

The information is not shared with third parties, with the exception of web applications that we use for marketing, statistics and response forms. These data will only be used for the purpose of the relevant application and will not be further distributed. In addition, invoices are shared with our accountant or bookkeeper.

Changes

This privacy statement is tailored to the use and capabilities of this site. Any adjustments and / or changes to this site may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement.

Choices for personal information

We offer all visitors the opportunity to view, change, or delete any personal information that is currently provided to us.

Unsubscribe newsletter

At the bottom of every mailing you will find the option to unsubscribe.

Edit / unsubscribe communication

If you want to change your data or want to get yourself out of our files, you can contact us at [email protected]

Disable cookies

Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on ours may not function properly if cookies are disabled in your browser. (Necessary cookies help make a website more usable by enabling basic functions such as page navigation and access to secure areas of the website. Without these cookies, the website cannot function properly.)

Retention of personal data Pimcy

Personal data may not be kept longer than necessary. The retention period depends on the purpose for which we have received or collected the data and on any legal obligations to keep data. The data required for statistics is deleted with 14 months.

Sharing personal data with third parties

It is possible that in some cases we (have to) provide personal data to third parties, but we will only do this with your explicit permission, unless it concerns compliance with any legal obligation.

We conclude a processor agreement with companies that process your data on our behalf to guarantee the same level of security and to safeguard the confidentiality of your data. We remain responsible for these processing operations.

Suppliers

We use the following suppliers that process personal data on behalf of Pimcy, with whom processing agreements have been concluded: Google, Finovion, Jonkers & Partners, Microsoft, Moneybird, Famelab.

Google Analytics

We have a processor agreement with Google. The data we collect in Google Analytics is anonymized and encrypted. The so-called 'data sharing' with Google is turned off. Finally, we do not use the Analytics cookies in combination with other Google services.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Pimcy and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to [email protected]

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but no later than four weeks.

We would like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How Pimcy protects personal data

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us [email protected]

We have taken the following measures to protect your personal data:

• Our employees' servers and devices are equipped with current security software, such as a virus scanner and firewall. (McAfee Total Protection)
• Our website is secured (https)
• We only send your data via secure internet connections. You can see this at the address bar 'https' and the padlock.
• Pimcy employees who have access to personal data are trained in the careful handling of your data.

Your consent applies to the following domains: pimcy.nl

Legal Compliance

Pimcy may disclose your Information, including Personal Information, if required to do so by law, or in the good faith belief that such action is necessary to comply with applicable law, in response to a court order, court or other government subpoena or order or in any other partnership with law enforcement or government agencies.

Pimcy also reserves the right to share information, including Personal Information that we believe in good faith is appropriate and / or necessary to do so for the purpose of (i) taking precautions against a liability claim, (ii) protect ourselves or others from any fraudulent, abusive, or unlawful activity or use, (iii) investigate and defend ourselves against any claims or allegations made by third parties, (iv) the security or integrity of the Service and any facilities or equipment used used to make the Service available, to protect, or (v) to protect our property or other legal rights, to enforce our contracts, or to protect the rights, property or safety of others.

Changes to the privacy and cookie policy

It is not inconceivable that our privacy and cookie policy will be expanded or changed in the near future. We therefore recommend that you regularly check this page to see if any changes have been made. If these changes are of a major nature, we will ensure that they are communicated in a clear and conspicuous manner.

 

Version 1.1 – August 24, 2022